This is following on from the last post "sell your yourself not your business" a few more pointers on winning the jobs your quoting for.
A pro-active approach can mean the difference between winning and losing the job, a simple follow up call the next day to ask how you got on could identify the reason you have lost the job or swing a decision your way if there trying to decide between a few of you, believe it or not there aren't that many people that chase a quote that was previously done they just assume that if they haven't had a call then they didn't get it, a 2 minute phone call could be securing your next pay day.
Just going back to the subject of what to try when quoting following along the lines of offering a more personal approach:-
Offer your opinion but respect the customers:- This again shows your wanting to get involved but listen to what they want, if there is a flaw in there idea that they haven't spotted then bring it to light but be cautious, they don't want to feel stupid or small so offer an alternative to what they want but state that if they do want what they've asked for, it may cause a problem in the future but it's there decision and always state your just trying to help them and prevent them from spending more than whats needed, again this looks good on you because your not just there to quote your there to give advice.
Portfolio addition :- When giving the quote ask if they wouldn't mind you taking a picture for your work portfolio, just this comment is giving them piece of mind, your willing to add it to your portfolio before you even have the job! this means your giving off the impression that your very proud of your work and this job will be no different.
To summarise were all different but when your quoting always think what is the next guy going to be offering and think long and hard about what you can do to offer the customer something better.
The next post will be getting back to pricing materials and the things to look out for when pricing over the Christmas period.
Also after everything that Tradesmen Connect have done for me in such a small space of time they will be getting a permanent link to there website and there facebook page, i can't sing these guys enough praise and the best thing about them is.......there around to help you!
http://www.tradesmenconnect.com/
http://www.facebook.com/TradesmenConnect
No comments:
Post a Comment